I’ve recently been helping a consituent who was concerned about rubbish on the railway embankment opposite the houses on the stretch of Fernbrook Road between Staplehurst and Fernbrook Crescent.

Network Rail tell me they cleared the embankment yesterday, and have provided me with some useful numbers which you can use to report issues like this:

You can call Network Rail  24/7 on 08457 114 141.  The helpdesk should give you a reference number which can then be quoted if you need an update.   Apparently all complaints directed through this route are monitored on progress by Network Rail, so they reckon this is the quickest way to get through to the correct dept.   However, it doesn’t include stations which are the responsibility of the train operating company - in our case, SouthEastern.

There’s also the British Transport Police number, which you can use to report railway crime on 0800 405040 .

Of course, you can always contact us too!